PointClickCare CNA

As a Certified Nursing Assistant (CNA), your job is to provide direct care to patients, which includes documenting vital signs, daily activities, and other observations.

pointclickcare cna

PointClickCare CNA is a specialized software platform designed to support Certified Nursing Assistants in their daily caregiving tasks.

It is a user-friendly solution that helps to streamline your charting process, allowing you to spend more time with your patients and less time on documentation.

With this system, CNAs can easily access documents and update vital signs, patient data, and other information in real-time from anywhere with an internet connection.

The portal also offers a secure, streamlined interface that is designed to ease the workload of CNAs, allowing them to focus on providing quality patient care.

It offers a range of features and tools that simplify documentation, improve communication, and optimize workflow for CNAs.

By digitizing essential tasks and information, www.pointclickcare.com/cna Portal enables CNAs to focus more on delivering personalized care to patients.

Portal Official NamePointClickCare CNA (Certified Nursing Assistant) – Point of Care
Accessible ByPointClickCare Employees
Portal TypeEmployee Login
Mobile AppAvailable
Managed ByPointClickCare
Official Websitewww.pointclickcare.com/CNA

Login Requirements for PointClickCare CNA

To log into your Point Of Care CNA Charting account, you will need the following:

  • Username: This is usually the email address associated with your account.
  • Password: The password you set during the account creation process.
  • Internet Connection: A stable internet connection is necessary to access the Point Click Care Login portal.

How Do I Login into the PointClickCare CNA Portal?

Follow these steps to log into your PointClickCare CNA account:

  • Open your preferred web browser.
  • Go to the Pointclickcare.com CNA website.
  • Locate the login section on the homepage or click on the link to go directly to the login page – https://login.pointclickcare.com cna.
  • Enter your Org Code, POC Username, and Password in the respective fields.
Pointclickcare CNA Login
  • Double-check the entered information for accuracy.
  • Click on the “Login” or “Sign In” button.
  • If the provided credentials are correct, you will be granted access to your PointClickCare CNA account.

Remote Access to PointClickCare.com CNA

Pointcare CNA Login also allows you to access the system remotely. As long as you have an internet connection, you can log in from any device and enter patient data quickly and securely.

The portal is designed to be user-friendly so that even if you’re new to the system, it will be easy to navigate.

How Do I Reset My Point Of Care CNA Portal Login Password?

If you’ve forgotten your Point Click Care Login CNA password, you can reset it by following these steps:

Pointclickcare CNA Forgot Password

  • Open your browser and type www.pointclickcare.com/cna
  • Click on the “Forgot Password?” link at the bottom of the page.
  • You will then be asked to enter your Org Code, POC Username, Email Address, and Security Question & Answer.
  • After entering the details correctly, click on Reset Password.
  • You will then be able to set a new password and log in to the system.

If you encounter any problems while resetting your password, contact PointClickCare CNA customer support staff at 1 (877) 722-2431 for assistance.

How Do I Register at PointClickCare CNA?

To get started with Point Of Care CNA, you need to create an account. Follow these simple steps to set up your account:

  • Visit the official PointClickCare CNA website at www.pointclickcare.com/cna
  • On the left side of the page, click on “Create a new account”
  • Enter your organization code in the “Org Code” box
  • Fill in the required information, such as your name, email address, and contact details.
  • Choose a strong password for your account.
  • Agree to the terms and conditions.
  • Complete any additional verification steps if prompted.
  • Click the “Register” button to create your account.

PointClickCare CNA App

PointClickCare CNA offers a mobile app that extends the platform’s functionality and allows CNAs to access essential features on the go.

The PointClickCare CNA App is available for both iOS and Android devices, enabling seamless integration into the caregiving process.

PointClickCare Point of Care

The PointClickCare Point of Care module is designed to simplify and streamline daily caregiving tasks.

CNAs can easily access important information about their assigned patients, document vital signs, record observations, and communicate with other healthcare professionals in real time.

The module ensures efficient care delivery and promotes accurate documentation for enhanced patient outcomes.

PointClickCare Care at Home

The Care at Home module caters to CNAs working in home care settings. It provides features that enable CNAs to manage their schedules, view patient care plans, document services provided, and communicate with other team members involved in the patient’s care.

With Care at Home, CNAs can efficiently coordinate care activities, ensuring patients receive the support they need within the comfort of their own homes. You can also check the HCA Healthcare portal which is HCAhrAnswers and they also provide many facilities to their employees.

PointClickCare Companion

PointClickCare Companion is a mobile application designed for healthcare professionals in long-term and post-acute care settings. It serves as a complement to the PointClickCare electronic health record (EHR) platform, which is widely used in the healthcare industry.

The Companion app provides caregivers with convenient access to resident information, care plans, and other essential tools on their mobile devices. It allows them to document care activities, view vital signs, record notes, and communicate with other members of the care team in real time.

Key features of PointClickCare Companion include:

Resident Information: Caregivers can access comprehensive resident profiles, including demographics, medical history, allergies, and preferences. This information helps them provide personalized care to each resident.

Care Plans: The app displays care plans for individual residents, ensuring that caregivers have up-to-date information on the specific interventions and tasks assigned to them. They can document care activities directly in the app, ensuring accurate and timely documentation.

Vital Signs and Measurements: Caregivers can record and review vital signs and other measurements, such as blood pressure, temperature, weight, and blood glucose levels. This feature helps track and monitor residents’ health status.

Communication and Collaboration: The app facilitates secure communication among members of the care team. Caregivers can send messages, share updates, and request assistance, improving coordination and teamwork.

Reminders and Alerts: Companion provides reminders and alerts to caregivers for scheduled tasks, medication administration, and other important events. This helps ensure that caregivers stay on top of their responsibilities and provide timely care.

Offline Mode: The app offers offline functionality, allowing caregivers to continue documenting care activities even when they don’t have an internet connection. The data automatically syncs with the PointClickCare EHR when the device is back online.

Pointclickcarecna Companion aims to enhance efficiency, improve communication, and streamline care delivery in long-term and post-acute care settings. It empowers caregivers with easy access to resident information, simplifies documentation, and promotes collaboration among care team members.

Troubleshooting Tips for Login Issues

In rare instances, users may encounter technical issues or face challenges while using the Pointclickcare login portal. Here are some troubleshooting tips to address common problems:

  • Check Internet Connection: Make sure that your device is connected to a stable internet connection. Poor or intermittent connectivity can lead to unexpected errors.
  • Update App/Browser: Ensure that you are using the latest version of PointClickCare CNA, as well as a supported browser. Outdated software may cause compatibility issues.
  • Clear Cache and Cookies: Regularly clearing the cache and cookies can help prevent errors due to corrupted data.
  • Contact Support: If you are still experiencing issues, reach out to PointClickCare CNA’s technical support team for assistance.

Features of PointClickCare CNA

PointClickCare CNA offers a range of features tailored to the needs of CNAs:

  • Documentation: The platform simplifies documentation tasks with pre-populated forms and standardized care plans. It also allows CNAs to store documents in the cloud securely.
  • Monitoring and Evaluation: PointClickCare CNA provides real-time data on vital signs, activity levels, nutrition intake, and blood glucose levels. This feature helps track and monitor residents’ health effectively.
  • Communication and Collaboration: PointClickCare CNA helps CNAs keep in touch with other care team members via secure messaging and video conferencing. This ensures that all stakeholders are kept up to date on residents’ progress.
  • Reporting and Analytics: PointClickCare CNA provides valuable insights through its reporting and analytics tools. CNAs can easily extract data on individual residents or monitor trends in a certain care home. This helps them make informed decisions about how to best care for their residents.
  • Security: PointClickCare CNA is compliant with HIPAA, the Health Insurance Portability and Accountability Act of 1996. This ensures the secure storage, transmission, and handling of protected health information (PHI).

Benefits of PointClickCare CNA Login Portal

The PointClickCare CNA login portal offers several benefits to CNAs:

Time Efficiency: With PointClickCare CNA, CNAs can streamline documentation tasks, reducing time spent on paperwork and administrative duties. This allows them to allocate more time to direct patient care.

Accuracy and Compliance: The platform promotes accurate documentation and ensures compliance with regulatory standards, reducing the risk of errors and improving patient safety.

Enhanced Collaboration: PointClickCare CNA’s communication features facilitate seamless collaboration between CNAs and other care team members, fostering efficient care delivery and coordination.

Data Accessibility: CNAs can access patient information, care plans, and important updates in real time, enabling them to make informed decisions and provide personalized care.

Mobile Convenience: The PointClickCare CNA app allows CNAs to access the platform’s features from their mobile devices, enhancing mobility and convenience in caregiving.

About PointClickCare


PointClickCare is a leading cloud-based software platform for the senior care market in North America.

It provides comprehensive clinical, financial, and administrative solutions to long-term and post-acute organizations such as nursing homes, assisted living facilities, home health agencies, and independent living centers.

PointClickCare’s platform helps customers manage their administrative, financial, and clinical operations to reduce costs, improve efficiency, and ensure regulatory compliance.

The platform integrates with other healthcare solutions, such as electronic health records (EHRs) and electronic medical records (EMRs).

PointClickCare offers a suite of business intelligence tools that provide meaningful insights into the performance of organizations. This helps customers make better decisions and improve patient care.

PointClickCare’s mission is to enable the senior care continuum to work together to achieve the best outcomes for seniors, their families, and healthcare organizations.

Customer Support

For any questions, concerns, or technical assistance related to PointClickCare CNA, you can reach out to their dedicated customer support team.

They are available to provide guidance, address issues, and offer solutions tailored to your specific needs. You can reach out for assistance through the following methods:

  • Phone – Call 1 (877) 722-2431 for assistance.
  • Live Chat – Visit the PointClickCare website to chat with a live customer service representative.
  • Live Chat Hours – 8:30 am and 8 pm ET (5:30 am to 5 pm PT), 
  • Fax – 1-802-846-2197.
  • For emergency assistance, call the 24/7 helpline at 1-800-722-7708.

Helpful Employee Links

Social Media Links

FacebookClick Here
InstagramClick Here
YoutubeClick Here
TwitterClick Here
LinkedinClick Here


That was all about the PointClickCare CNA Login Portal. We hope this article has provided you with all the information you need to set up and use PointClickCare POC CNA successfully.

If you have any questions or require assistance, don’t hesitate to contact their customer support team.

With an intuitive user interface, real-time monitoring capabilities, enhanced collaboration features, and secure data storage, PointClickCare CNA is a great tool for CNAs to use in their daily caregiving routine.

With the right support, you can make the most of this platform and provide quality healthcare for your patients.


What Is Pointclickcare?

PointClickCare is a cloud-based EHR platform designed for the senior care industry. It offers a comprehensive suite of solutions that include electronic health records, revenue cycle management, clinical documentation, charting, scheduling and staffing, medication administration, analytics, and reporting.

What Is Point Of Care Cna Charting?

Point of Care CNA Charting is a specialized PointClickCare module that allows Certified Nursing Assistants (CNAs) to document resident information and activities quickly and accurately.
This helps streamline the charting process, allowing CNAs to focus on direct care instead of paperwork. It also allows nursing staff to have access to real-time patient data, helping them make better-informed decisions.

What Is Poc In Cna?

POC in CNA stands for Point of Care. It is a feature within PointClickCare’s CNA Charting module that offers healthcare professionals an efficient way to document the care and services they provide as well as manage patient information.

Can I Login To Pointclickcare From Home?

Yes, you can access PointClickCare from any device that supports a web browser. You will need to enter your login credentials in order to access the platform. If you have enabled two-factor authentication, you will also need to provide your verification code.

Does PointClickCare have an app?

Yes, PointClickCare does have an app called the PointClickCare CNA app. The app is designed specifically for certified nursing assistants (CNAs) and provides them with a streamlined way to manage their daily tasks, document care details, and communicate with other healthcare professionals.
The PointClickCare CNA app is available for download on both Android and iOS devices and can be accessed with a valid PointClickCare CNA account.

How Do I Contact Pointclickcare?

You can contact PointClickCare CNA Customer Support by calling 1 (877) 722-2431 or using the live chat feature on its website.

What Is The Purpose Of Pointclickcare?

The purpose of PointClickCare is to provide a comprehensive EHR platform that streamlines workflows, enhances communication, and improves care coordination for the senior care industry.
The platform is designed to meet the unique needs of different care settings, including skilled nursing facilities, assisted living communities, and home health agencies.

What Kind Of System Is Pointclickcare?

PointClickCare is a cloud-based EHR system that can be accessed from any device with an internet connection.
The system is designed to be user-friendly, with a simple interface and intuitive navigation. It also offers advanced features and customization options to meet the specific needs of different users and care settings.

Leave a Comment